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Quality Products and Certified Installation

When do I need Safety Glass?

Follow this link, Safety Glass to find out when you need Safety Glass.

 

What is Egress and what are Egress Requirements

Follow  the link to Egress  requirements

 

Why do I need my windows and doors installed by Certified Installers?

 A window product's performance is only as good as its installation, which can vary in quality depending on the experience and expertise of the installer. Following the AAMA installation procedures may involve a little more cost in terms of time and materials, but it will definitely save the manufacturer and the dealer money in the long run in reduced field service costs. It also benefits the end consumer, who will have the confidence and peace of mind of having selected certified windows installed by a certified Installation Master™ Plus, with today's energy costs on the rise, consumers can appreciate the importance of combating lost energy efficiency of window and door products due to faulty installations.

For information about sponsoring training courses, contact Architectural Testing, Inc. (ATI), Program Administrator, at (717) 764-7700 or via email at installationmasters@testati.com. Find the Full Article here.

 

How good is the warranty behind your Windows?

We offer a LIFETIME warranty  on many of our products. Even lifetime warranty on glass breakage is available.

 

What are R-values?

R-value is the resistance a material has to heat flow. The higher the R-value, the greater the resistance.

 

What is U-value?
U-value is the amount of heat transferred through a material. The lower the U-value, the slower the rate of heat flow and the better the insulating quality.

 

What is Low E/Argon-filled glass, and how does it work?
Low E Glass is glass with a transparent metallic oxide coating applied onto or into a glass surface. The coating allows short-wave energy to pass through but reflects long-wave infrared energy, improving the U-Value.
Argon Gas is an odorless, colorless, tasteless, non-toxic gas that is six times more dense than air. It is used to replace air between the glass panes to reduce temperature transfer.

 

How can I get more information and literature about your Window products?
Contact Us to submit a literature request or send us e-mail

 

How do Your products perform when compared to AAMA and NFRC standards?
Our window products test data compares very favorably with the
American Architectural Manufacturers Association (AAMA) and the National Fenestration Rating Council (NFRC) standards. Our commitment is to provide the best possible thermal, air, water, operating force and structural performance in each of our product lines.

 

I plan to have windows installed in my new or existing home. How can I be sure the window installer is qualified to install my windows?
We suggest you contact the Better Business Bureau in your area. Also, you may want to ask who their building supply distributor is and contact the distributor for more information.

 

What does it mean that your windows and doors pass AAMA and NFRC tests?
All our products are certified to meet or exceed industry standards set forth by the
American Architectural Manufacturers Association (AAMA), and the National Fenestration Rating Council (NFRC). Select the link of your choice to learn more about each organization's standards and testing procedures.

 

How does insulating glass improve the quality of our windows and doors?
Insulating glass improves the quality of our windows and doors by:

· Improving the performance of the U and R values of your new windows and doors

· Reducing condensation

· Helping keep the heat in and cold out during winter

· Helping keep the heat out and the cold in during summer

 

 How do your windows compare with other windows within the building industry?
To assist you in comparison shopping, we recommend you check out other building industry web sites:

· Remodeling OnLine -- An online magazine related to the remodeling industry

· Builder Online -- An online magazine related to the new construction industry

· Residential Architect -- An online magazine related to the architectural industry

· Home Planners Online -- An online magazine for homeowners

 

What causes condensation on windows?
Condensation, or "sweating," is a natural occurrence on all windows and is caused by excess humidity, or invisible water vapor, present in the air. When this water vapor comes in contact with a surface which is at a cooler temperature, the vapor turns to visible droplets of moisture.

Each of our windows has many features built in to keep the temperature of the glass as warm as possible and thus reduce condensation. Our insulating glass units provide superior energy efficiency to reduce the potential for condensation. However, there is no such thing as a condensation-free window in high humidity conditions. Controlling the amount of moisture in your home is the most effective action you can take to avoid condensation.

Here are a few tips on reducing the moist air in your home:

· Use fans in bathrooms, kitchens and laundry rooms to circulate the air.

· Reduce the number of indoor house plants, as plants increase humidity levels

· Air out your home frequently by opening doors and windows.

Reduce the number of indoor house plants, as plants increase humidity levels.

Use a dehumidifier to remove excess humidity from the air.

 

How do vinyl windows compare with windows made from other materials, such as wood and aluminum?
The key is the quality of vinyl your windows are made of. A product can be called vinyl even if It only contains 40% vinyl. That means 60% of the product can be made from recycled plastics such as milk jugs. These plastic additives are not suitable for exterior use and windows made from these inferior products will malfunction in only a few years.

 

The performance and longevity of 100% vinyl windows compare very favorably to those of other building materials. Vinyl windows and doors are rapidly capturing a major market share as more builders and homeowners learn about vinyl's outstanding value and economy.

Long-lasting beauty, low maintenance and excellent thermal efficiency ratings give vinyl windows a winning edge over other types of replacement windows. Vinyl is produced with extra levels of UV inhibitors to help withstand harsh weather conditions, and is environmentally friendly. Vinyl won't pit or peel over time with only simple care and cleaning, windows can keep their beautiful appearance for years to come.

 

How can I help maintain the quality and beauty of my new windows?
Our windows need very little attention to maintain their beautiful appearance. To learn more about how to maintain the quality and beauty of your new windows

 

Frequently Asked Questions